Finance Information

Woodville Car Sales is a trading name of Lintaw Limited 15 Lintlaw Drive, Cardonald, Glasgow, G52 2NS / Registered in Scotland Company registration number SC657224.

Authorised and regulated by the Financial Conduct Authority (FCA).

FCA (FRN) Number 963446

Company VAT registration number: (GB 393878137).

Complaints Procedure

“In order to make sure that all customers are treated fairly and in compliance with FCA regulations, we aim to provide a first-class service at all times including in our complaints handling. If you have any complaints about finance, please use the following methods to contact us directly:

Call us: 0141 737 6872

Email Us: woodvillecarsales@outlook.com

Write to Us: 15 Lintlaw Drive, Cardonald, Glasgow, G52 2NS

All complaints received shall be treated according to legislation and guidelines set. In the scenario you are unhappy with how a complaint is handled by us, you may have the right to refer the complaint to the Financial Ombudsman Service. Lodging a complaint with the Financial Ombudsman Service must be made within 6 months of our initial response to you.

The Financial Ombudsman Service is an independent and free service made available to customers in regard to finance services and products. Contact details can be found below:

Website: www.financial-ombudsman.org.uk

Address: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Email: complaint.info@financial-ombudsman.org.uk

Telephone: 0800 023 4567 or 0300 123 9123

More information is available from the provided leaflet at http://www.financial-ombudsman.org.uk/publications

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